Our policy lasts 14 days. If 14 days have passed after you have physically received your order, unfortunately we cannot offer you a refund or exchange." .
To be eligible for a return, the item must be unused and in the same condition as you received it. It must also be in original packaging.
Several types of products cannot be returned.
To make a return, you must present us with a receipt or documentation on the purchase.
Please do not return the purchase to the manufacturer.
* Any object that does not in its original condition is damaged or has some parts that are missing for reasons that are not due to an error on our part.
* Some items returned more than 30 days after delivery.
Repayments (if relevant)
Once we have received and checked for the returned item, we will send you an email to confirm that we have received it. We will also inform you about our decision to approve or reject the request for a refund.
If the application is approved, the repayment will be processed and credit cards will automatically be used your credit card or your original payment method, within a certain number of days.
For late or lack of refunds (if relevant)
If you have not received a refund yet please check your bank account again first.
Then, contact your credit card issuer unit and it may be a delay before the repayment is officially posted.
So contact your bank. It is often a case processing time that is necessary before a refund is posted.
If, after completing all these steps, you still have not received the repayment, you can contact us at firstname.lastname@example.org
Sales items (if relevant)
Only common priced items can be refunded. Unfortunately, sales items are not refundable.
Exchange (if relevant)
We replace an item only if damaged or damaged. If in this case you want to switch it for the same product, send us an email to email@example.com
If the returned item was identified as a gift at the time of the purchase and it was sent directly to you, you will receive a gift credit equal to the value of your return. As soon as we have received the returned item, a gift card will be sent to you via email.
If the item was not identified as a gift upon purchase, or if the gift donates preferred to get the item first and give it to you later, we will send a repayment to the gift donor and they will know that you have returned the item.
You will be responsible for paying your own shipping cost to return the item. Shipping costs are non-refundable. If you receive a refund, you can return shipping costs will be deducted from it.
Depending on where you live, how long it takes to receive your exchanged product may vary.
If you are the item is worth more than $ 75, consider using a delivery service that allows you to track your shipment or purchase delivery insurance. We cannot guarantee that we will receive the item you will return to us.